First-line checks, machine identification and complete service escalation.
DIAMOND DISPENSERS
Service.
Structured.
One secure entrance for distributors, customers and Diamond Technical Service. Every machine starts with its serial number. Every case keeps its history.
Registered machines, guided first-line checks and service status from one account.
Controlled routing from Intake to L2 and Engineering without losing context.
SECURE SERVICE ACCESS
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Secure distributor & customer environment